Medical Front Desk: Scheduling, Check-In & Insurance

Sierra Pacific Orthopedics; California; On-site; USD 32,000 - 39,000; Full time

Job summary

Sierra Pacific Orthopedics in Fresno, CA is seeking a Medical Front Office/Receptionist to handle patient scheduling, check-in/out and insurance processing. This frontline role requires excellent communication with staff, physicians and patients and the ability to manage a high-volume office efficiently.

Expect routine phone screening, appointment scheduling, insurance verification, and basic office duties in a normal clinic setting.

Qualifications

• Strong communication skills with staff, physicians and patients.
• Minimum of 1 year experience with a high volume office and phone system.
• Ability to prioritize work flow in a fast-paced medical environment.
• Good analytical and problem-solving skills.
• Knowledge of medical terminology and electronic health records a plus.

Responsibilities

• Answering phone calls
• Screening patient information
• Scheduling patient appointments
• Patient check-in/out
• Processes patients' insurance
• Miscellaneous office duties as assigned

Skills

Communication skills

Phone system experience

High-volume office

Prioritization

Problem solving

Medical terminology

Electronic health records

Education

High school diploma

Job description

Sierra Pacific Orthopedics in Fresno, CA is seeking a Medical Front Office/Receptionist to handle patient scheduling, check-in/out and insurance processing. This frontline role requires excellent communication with staff, physicians and patients and the ability to manage a high-volume office efficiently.

Expect routine phone screening, appointment scheduling, insurance verification, and basic office duties in a normal clinic setting.