Orthopedic Surgery Scheduling Specialist – Day Shift

Virginia Commonwealth University Health; Richmond (VA); Presencial; USD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Virginia Commonwealth University Health seeks a Patient Surgery Scheduling Coordinator for Orthopaedic Surgery – Days to coordinate and schedule surgeries and follow-ups across multiple sites in Richmond, VA. This role handles preauthorization and works with physicians and billing to manage block time.

Required: High School Diploma or equivalent; 2+ years in a medical office; 3+ years with third-party insurance; CPT/ICD-9 knowledge; GE/IDX or Cerner experience is a plus.

Formación

• Minimum of two years experience in a medical office/acute care setting with medical terminology.
• Minimum of three years experience with third-party medical insurance, HMO and managed care.
• Experience with CPT and ICD-9 coding for medical claims processing.
• Proficiency with scheduling systems and appointment coordination.

Responsabilidades

• Maintain master schedules for each physician by scheduling surgery cases and managing departmental block time.
• Coordinate preauthorization/precertification for surgeries across multiple sites.
• Respond to inquiries from patients, carriers and PCPs by phone or written correspondence.
• Collaborate with department billing staff to investigate denials and resubmit appeals as needed.

Conocimientos

Medical terminology

Customer service

Scheduling

Multitasking

Educación

High School Diploma or equivalent

Associate Degree in Business Management or related field

Herramientas

GE/IDX

Cerner

Descripción del empleo

Virginia Commonwealth University Health seeks a Patient Surgery Scheduling Coordinator for Orthopaedic Surgery – Days to coordinate and schedule surgeries and follow-ups across multiple sites in Richmond, VA. This role handles preauthorization and works with physicians and billing to manage block time.

Required: High School Diploma or equivalent; 2+ years in a medical office; 3+ years with third-party insurance; CPT/ICD-9 knowledge; GE/IDX or Cerner experience is a plus.