Patient Surgery Scheduling Coordinator- Orthopaedic Surgery- Days

Virginia Commonwealth University Health; Richmond (VA); On-site; USD 24,000 - 36,000; Full time

Job summary

Virginia Commonwealth University Health seeks a Patient Surgery Scheduling Coordinator for Orthopaedic Surgery – Days to coordinate and schedule surgeries and follow-ups across multiple sites in Richmond, VA. This role handles preauthorization and works with physicians and billing to manage block time.

Required: High School Diploma or equivalent; 2+ years in a medical office; 3+ years with third-party insurance; CPT/ICD-9 knowledge; GE/IDX or Cerner experience is a plus.

Qualifications

• Minimum of two years experience in a medical office/acute care setting with medical terminology.
• Minimum of three years experience with third-party medical insurance, HMO and managed care.
• Experience with CPT and ICD-9 coding for medical claims processing.
• Proficiency with scheduling systems and appointment coordination.

Responsibilities

• Maintain master schedules for each physician by scheduling surgery cases and managing departmental block time.
• Coordinate preauthorization/precertification for surgeries across multiple sites.
• Respond to inquiries from patients, carriers and PCPs by phone or written correspondence.
• Collaborate with department billing staff to investigate denials and resubmit appeals as needed.

Skills

Medical terminology

Customer service

Scheduling

Multitasking

Education

High School Diploma or equivalent

Associate Degree in Business Management or related field

Tools

GE/IDX

Cerner

Job description

Patient Surgery Scheduling Coordinator- Orthopaedic Surgery- Days### Patient Surgery Scheduling Coordinator- Orthopaedic Surgery- DaysApply: Richmond, VA: Full time: Posted Today: R47161The Patient Surgery Scheduling Coordinator coordinates and schedule appointments for surgeries and follow-up appointments for multiple physicians at multiple sites (VCUHS ACC, Main OR, Stony Point and Southside Regional). This job is responsible for preauthorization/precertification of all surgeries for assigned physicians at all patient locations. The Patient Surgery Scheduling Coordinator responds to all inquiries from patients, insurance carriers and PCP’s by telephone and/ or written correspondence using quality customer service. This role works with department billing staff to investigate all denials, and with assistance from providers, resubmits appeals as necessary.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years experience in a medical office/acute care setting to include the use of medical terminology, customer service and appointment scheduling Minimum of three (3) years experience with third party medical insurance, HMO and managed care Experience PREFERRED: Four (4) years previous experience insurgery scheduling Previous experience with CPT and ICD-9 coding for medical claims processing Work experience using GE/IDX, Cerner Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business Management or closely related field from an accredited program Independent action(s) required: Maintains master schedules for each physician by scheduling surgery cases and managing departmental block time. Able to use judgment and critical thinking skills to ensure minimal disruption and optimal use of block time. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 20-50 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent changeCompensation Range: $17.50 - $26.39 Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.DaysEEO Employer/Disabled/Protected Veteran