Ambulatory Orthopedics Procedure Scheduler – Day Shift

Carilion Clinic; Christiansburg (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Pension plan

Paid time off

Job summary

Carilion Clinic in Christiansburg, VA is seeking a full-time Procedure Scheduler for the Orthopedics department. The role focuses on managing multiple providers’ surgery schedules, preparing packets, and ensuring smooth communication of patient information across facilities.

The position requires a high school diploma, strong interpersonal skills, typing proficiency, and familiarity with medical terminology and CPT coding.

Qualifications

• Education: High School diploma or equivalent education required.
• Experience: N/A
• Licesure/Certification: N/A
• Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred. Knowledge of CPT coding preferred. Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail in work. Strong skill in reading, writing, spelling, grammar, punctuation and mathematical calculations. Maintains composure under pressure. Diffuses tension through effective communication.

Responsibilities

• Communicates with providers and team members regarding appointments and surgery information.
• Performs patient interview to assess pre-operative needs based on anesthesia and physician-specific guidelines
• Answers telephone calls, screens calls, takes messages and provides information to patients and others in a timely fashion.
• Posts surgical case information at operating facilities. Documents patient information and distributes to key personnel in other facilities by fax, phone or email.
• Coordinates pre-/post-surgical care for patients including: Pre-operative appointments, education classes, and post-operative care.
• Ensures proper equipment is available for surgery by contacting surgical reps, material management and case documentation.
• Manages the usage of assigned block time and communicates with other surgery schedulers to identify and release or utilize open time.
• Maintains OR Utilization report for Carilion Clinic operating facilities and other surgical facilities.
• Documents surgery or procedural information on physician calendars in email system and updates demographics as needed.
• Assists with scheduling tests and outside physicians if applicable.
• Completes authorization or works with the authorization team to ensure pre-certification is completed.
• Communicates with Financial Counselors regarding any surgeries as it applies to the process.

Skills

Interpersonal skills

Communication

Teamwork

Keyboarding

Organizational skills

Reading/writing

Math calculations

Education

High School diploma or equivalent

Tools

CPT coding

Job description

Carilion Clinic in Christiansburg, VA is seeking a full-time Procedure Scheduler for the Orthopedics department. The role focuses on managing multiple providers’ surgery schedules, preparing packets, and ensuring smooth communication of patient information across facilities.

The position requires a high school diploma, strong interpersonal skills, typing proficiency, and familiarity with medical terminology and CPT coding.