Orthopedic Surgery Scheduler & Care Coordination

Carilion Medical Center; Christiansburg (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Carilion Clinic is seeking a Procedure Scheduler for the CNRV Orthopedics unit in Christiansburg. You will coordinate ambulatory surgery schedules, prepare patient packets, and maintain clear communication with providers and patients to ensure smooth perioperative flow.

Responsibilities include interfacing with anesthesia teams, managing daily schedules, and supporting frontline staff with accurate patient information and timely updates.

Qualifications

• Computer and word processing knowledge and experience required.
• Keyboarding skills are essential.
• Medical terminology preferred.
• Knowledge of CPT coding preferred.
• Effective interpersonal, communication and teamwork skills required.

Responsibilities

• Constantly communicates with providers and team members regarding appointments and surgery information on specific patients.
• Works with department leadership to manage daily flow of activities and ensure quality, efficient care.
• Works with interdisciplinary teams on a daily basis.
• Performs patient interview to assess pre-operative needs based on anesthesia and physician guidelines.
• Answers telephone calls, screens calls, takes messages and provides information to patients and others promptly.
• Coordinates pre-/post-surgical care for patients including pre-operative labs and education classes.
• Manages scheduling and communication related to surgeries and test appointments.

Skills

Computer skills

Keyboarding

Interpersonal communication

Education

High School diploma or equivalent

Job description

Carilion Clinic is seeking a Procedure Scheduler for the CNRV Orthopedics unit in Christiansburg. You will coordinate ambulatory surgery schedules, prepare patient packets, and maintain clear communication with providers and patients to ensure smooth perioperative flow.

Responsibilities include interfacing with anesthesia teams, managing daily schedules, and supporting frontline staff with accurate patient information and timely updates.