Orthopedic Medical Office Specialist

Munson Healthcare; Traverse City (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition reimbursement

Career hub access

Full benefits

Job summary

Munson Healthcare in Traverse City, MI seeks a Medical Business Associate (Receptionist) for the Orthopedic Surgery Clinic. This full-time role handles patient check-in, collects and verifies insurance and demographic information, and enters data into the registration system to ensure a smooth visit.

You will schedule appointments, greet patients professionally in person and by phone, and help patients navigate referrals and tests.

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of customer service experience required.
• Proficient in typing, Windows, and multiple computer systems.

Responsibilities

• First point of contact for patients and families, ensuring a positive experience.
• Obtain/verify patient and insurance information and enter data into the registration system.
• Schedule patient appointments including referrals and tests; greet patients professionally in person and by phone.

Skills

Customer Service

Typing

Windows

Data entry

Education

High school diploma or GED

Associate Degree Preferred

Tools

Windows OS

Multiple computer systems

Job description

Munson Healthcare in Traverse City, MI seeks a Medical Business Associate (Receptionist) for the Orthopedic Surgery Clinic. This full-time role handles patient check-in, collects and verifies insurance and demographic information, and enters data into the registration system to ensure a smooth visit.

You will schedule appointments, greet patients professionally in person and by phone, and help patients navigate referrals and tests.