Orthopedic DME Technician: Casting & Patient Education

Atrium Health Wake Forest Baptist; Winston-Salem (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Full-time position

40 hours per week

Benefits eligible

Job summary

Atrium Health Wake Forest Baptist is seeking a DME Technician for the Orthopedics team. You will fit and educate patients on orthopedic devices, apply and remove casts, and use Epic and MotionMD to verify benefits, authorize pre-notifications, and manage patient financial responsibilities.

The role requires hands-on DME experience, strong documentation, and collaboration with clinicians and vendors to ensure accurate care and compliant billing.

Qualifications

• High school diploma or GED equivalent.
• Previous medical experience in cast and splint application and removal preferred.

Responsibilities

• Fit and educate patients on orthopedic devices and DME per provider orders.
• Apply and remove casts and splints as directed by providers.
• Use Epic and MotionMD to manage daily operations, verify benefits, initiate pre-authorizations, and collect patient financial responsibilities.
• Document all services and measurements, including payer-required forms, to ensure billing compliance.
• Support inventory management and audit activities with the DME Coordinator, reporting issues or shortages.
• Build and maintain collaborative relationships with patients, providers, clinical staff, vendors, and suppliers.

Skills

Orthopedic DME

Epic software

Communication skills

Documentation

Device fitting

Education

High school diploma or GED

Tools

MotionMD

Epic

Job description

Atrium Health Wake Forest Baptist is seeking a DME Technician for the Orthopedics team. You will fit and educate patients on orthopedic devices, apply and remove casts, and use Epic and MotionMD to verify benefits, authorize pre-notifications, and manage patient financial responsibilities.

The role requires hands-on DME experience, strong documentation, and collaboration with clinicians and vendors to ensure accurate care and compliant billing.