ORTHOPEDIC TECHNICIAN

Select Ortho; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Select Orthopaedics seeks an Orthopedic Technician to join the care team in Phoenix. You will assist with casting, fitting and managing DME products, while educating patients and coordinating with payers to ensure authorization and coverage.

This role requires attention to detail and teamwork in a busy clinical setting. Qualifications include a High School Degree or Equivalent; experience in casting and DME is a plus.

Qualifications

• High School Degree or Equivalent required.
• Professional health care experience preferred but not required.
• Knowledge of anatomy, physiology and medical terminology helpful.

Responsibilities

• Provide fitting and patient education on application, use, care, and outcomes for DME products as directed by physicians and manufacturers.
• Educate patients on insurance plans, financial responsibilities, and collect patient portions.
• Ensure required documentation and payer authorization is obtained.
• Track, maintain, and order inventory for clinic locations.
• Collaborate with DMEPOS coordinators, Billing Specialists and clinical staff to support patient care.

Education

High School Degree or Equivalent

Athletic Trainer

Certified Orthotic Fitter

Certified Orthotist

Medical Assistant

ROT Certification

Job description

Job Details

Location: Phoenix, AZ 85018 (Avondale, Scottsdale, Gilbert and surrounding Phoenix area).

Position Type: Full Time | Education Level: None | Travel Percentage: None | Multiple Positions available.

Position Summary

The Orthopedic Technician is a trained member of the physicians' team, working with all health care professionals in delivering patient care and is responsible for all matters related to and concerning DME within the clinic. Including, but not limited to, casting, fitting, refitting, custom measurement, patient education, prior authorization, collection of co-ins/deductible, and patient satisfaction.

Essential Functions

• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter‑departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABN's, MAE's and LMN's as needed.
• Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
• Other duties, as assigned.

Education Requirements

• High School Degree or Equivalent (unless located in a state that requires licensing).
• Professional health care experience preferred but not required.

Preferred Education

• Athletic Trainer
• Certified Orthotic Fitter
• Certified Orthotist
• Medical Assistant
• ROT Certification

Minimum Requirements

• Aptitude for learning quickly
• Mid‑Level experience in Casting
• Working knowledge of word processing, spreadsheets, and databases
• Moderate alpha and numeric data entry skills
• Ability to work quickly and accurately, and pay attention to detail
• Excellent skills in verbal and written communication and patient care
• Judgment, decision‑making, and time‑management skills
• Ability to organize multiple projects and assignments at once
• Must pass drug and alcohol screening

Knowledge, Skills, Abilities, and Experience

• DME or orthoses related medical experience
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits
• Biomechanics
• Casting Knowledge/Training
• Experience fitting DME devices
• Knowledge of medical billing/collection practices
• Basic medical coding and third‑party operating procedures and practices
• Ability to establish and maintain effective working relationships with physicians, patients, employees, and the public

Work Environment

The job operates in an active clinical environment. This role requires regular movement to various locations within the clinic. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines.

Physical Demands

While performing the duties of this job, the employee is required to communicate effectively in a high traffic environment. This position is active and requires the ability to move from a sitting to standing position regularly, standing for long periods of time each day, movement, bending, kneeling and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more. The employee is also required to perform high functioning dexterity tasks.