Orthopedic DME Specialist & Cast Tech

Advocate Health; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Advocate Health is seeking an orthopedic DME technician to fit and educate patients on braces, casts, and related devices. You will apply and remove casts, manage daily operations using Epic and MotionMD, and ensure accurate billing documentation.

Responsibilities include inventory support, coordinating with clinical teams, and maintaining age-appropriate patient care across departments. The role requires strong communication and meticulous record-keeping in a hospital setting.

Qualifications

• High school diploma or GED required.
• Previous medical experience with cast and splint application preferred.
• Knowledge of orthopedic bracing, DME billing, and safety standards.

Responsibilities

• Fit and educate patients on orthopedic devices per provider orders.
• Apply and remove casts and splints as directed.
• Use Epic and MotionMD to verify benefits, initiate pre-authorizations, and collect patient financial responsibilities.
• Document services and payer forms to ensure billing compliance.
• Assist inventory management with the DME Coordinator.
• Build relationships with patients, providers, staff, vendors, and suppliers to ensure quality care.
• Maintain timely and accurate documentation per standards.
• Perform other duties to support orthopedic and DME services.

Skills

Orthopedic bracing knowledge

DME billing experience

Epic proficiency

Communication skills

Accurate documentation

Travel between locations

Education

High school diploma or GED

Tools

Epic

MotionMD

DME software

Job description

Advocate Health is seeking an orthopedic DME technician to fit and educate patients on braces, casts, and related devices. You will apply and remove casts, manage daily operations using Epic and MotionMD, and ensure accurate billing documentation.

Responsibilities include inventory support, coordinating with clinical teams, and maintaining age-appropriate patient care across departments. The role requires strong communication and meticulous record-keeping in a hospital setting.