Orthopaedic Patient Care & Scheduling Specialist

UC Health; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

UC Health is seeking an administrative coordinator in Cincinnati to serve as a patient-care ambassador before and after visits and procedures. You will support clinic workflows, ensure accurate chart reviews, and assist in departmental processes to maintain consistency and patient satisfaction in the clinic and OR.

The role requires strong communication, organization, and the ability to navigate medical terminology, with responsibilities spanning scheduling, data management, and coordination

Qualifications

• High School Diploma or GED required.
• 1–2 years of equivalent experience preferred.
• Vast knowledge of medical terminology for accuracy in chart review.
• Excellent customer service, organization, and initiative.

Responsibilities

• Answers telephone and directs to correct person.
• Manages Outlook Calendar for providers within the clinic.
• Manages office incoming mail and communications related to case authorization.
• Validates registration information with patients and verifies third‑party payors.
• Gives clear instructions to patients/family regarding treatment or plan.
• Coordinates clinic templates and provider calendars for scheduling.

Skills

Attention to detail

Medical terminology

Organization

Self-starting

Education

High School Diploma or GED

Job description

UC Health is seeking an administrative coordinator in Cincinnati to serve as a patient-care ambassador before and after visits and procedures. You will support clinic workflows, ensure accurate chart reviews, and assist in departmental processes to maintain consistency and patient satisfaction in the clinic and OR.

The role requires strong communication, organization, and the ability to navigate medical terminology, with responsibilities spanning scheduling, data management, and coordination