Orthodontics Product Training Lead

Dentsply Sirona Inc.; Charlotte (NC); On-site; USD 90,000 - 110,000; Full time

Job summary

Dentsply Sirona Inc. in Charlotte, NC is seeking a Product Training Manager for Orthodontics to deploy and deliver product and technical training that enables field and virtual commercial teams to sell, demonstrate, and support portfolios.

The role partners with Vertical Training Lead, Product/GBU partners, and marketing to align training with launch priorities and field performance needs. Travel 50-75% is expected.

Qualifications

• Bachelor’s degree in Business, Marketing, Education, or a related field.
• 3+ years of experience in product training, clinical education, sales enablement, sales, or a related commercial role; dental/medical device experience preferred.
• Experience delivering product training in virtual, classroom, and field-based environments, including hands-on demonstrations and reinforcement/coaching.
• Demonstrated ability to assess learning effectiveness (knowledge/skill validation) and deliver interventions that improve readiness and performance.
• Strong presentation, facilitation, and communication skills.
• Ability to deploy training programs consistently (prework, live facilitation, reinforcement) and drive learner accountability for completion and proficiency.
• Ability to demonstrate products and workflows confidently, including hands-on facilitation and troubleshooting in a training environment.
• Strong organizational and project management skills with the ability to manage multiple training initiatives simultaneously.
• Data-driven mindset with experience tracking training effectiveness and learning outcomes.
• Ability to work independently while collaborating cross-functionally in a fast-paced environment.

Responsibilities

• Deliver product and technical training in virtual, in-person, and blended formats.
• Support new hire onboarding for the portfolio, ensuring learners build baseline product knowledge, workflow understanding, and demo proficiency.
• Conduct in-field training and co-travel observations to reinforce classroom learning, provide real-time coaching, and validate skill application in customer-facing scenarios.
• Facilitate train-the-trainer and Field Training Ambassador enablement as applicable, aligning on expectations, field tools, and coaching guides for consistent execution.
• Deploy portfolio sales education across virtual, academy/classroom, and in-field formats, including integrated workflows and end-to-end customer use cases.
• Drive seller readiness through competency-based product training, ensuring teams can position workflows, articulate value propositions, and execute product demonstrations.
• Reinforce learning through practice, role plays, demo drills, and in-field coaching to accelerate application and consistency in customer-facing execution.
• Partner with product, marketing, and clinical teams to stay aligned to current capabilities, messaging, and roadmap priorities; reflect updates in deployed training and reinforcement.
• Facilitate scenario-based practice and knowledge/skill checks that validate how well sellers can apply portfolio messaging and workflows to drive customer outcomes.
• Maintain portfolio learner resources within Showpad or the Sales Training Library to ensure consistent access, version control, and adoption across the sales organization.

Skills

Presentation skills

Facilitation

Communication

Independent work

Cross-functional collaboration

Education

Bachelor’s degree in Business, Marketing, Education, or related field

Tools

Showpad

Job description

Dentsply Sirona Inc. in Charlotte, NC is seeking a Product Training Manager for Orthodontics to deploy and deliver product and technical training that enables field and virtual commercial teams to sell, demonstrate, and support portfolios.

The role partners with Vertical Training Lead, Product/GBU partners, and marketing to align training with launch priorities and field performance needs. Travel 50-75% is expected.