Orthodontic Treatment Plan Concierge

Smile Doctors LLC; Metairie (LA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Salary + Bonus

Health insurance

Disability coverage

401(k)

Paid time off

Braces discounts

Job summary

DN Orthodontics is seeking a Treatment Coordinator to join our growing team. You will educate new patients on available treatment options, discuss financial arrangements, and build strong relationships to keep schedules full.

In this role you will present treatment plans, guide patients through payment options, follow up on referrals, and coordinate care with specialists when needed. Dental experience and a patient-focused mindset are valued.

Qualifications

• High School diploma or equivalent is required
• Minimum 1 year of sales or service experience required
• Bilingual a plus but not required
• Ability to build rapport with patients
• Strong sales skills and people-oriented approach

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Skills

Outgoing

Empathetic

Proactive

Adaptable

Excellent communication

Education

High School diploma or equivalent

College education

Job description

DN Orthodontics is seeking a Treatment Coordinator to join our growing team. You will educate new patients on available treatment options, discuss financial arrangements, and build strong relationships to keep schedules full.

In this role you will present treatment plans, guide patients through payment options, follow up on referrals, and coordinate care with specialists when needed. Dental experience and a patient-focused mindset are valued.