Patient Education & Treatment Concierge

Smile Doctors; Brick Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Wang Orthodontics is seeking a Treatment Coordinator to educate new patients about treatment options, work out financial arrangements, and build strong patient relationships. You will present plans, educate on payments, and follow up with prospective patients to secure appointments.

The role may involve assisting with exams and photography as part of patient care, with a focus on keeping schedules full and delivering excellent service.

Qualifications

• High School diploma or equivalent is required.
• College education is preferred.
• Experience in sales or a service industry is beneficial.

Responsibilities

• Present orthodontic treatment plans and educate patients on the plan of treatment.
• Explain financial options and help patients understand payment arrangements.
• Follow up with potential patients to schedule treatment.
• Prepare for patient exams and assist in care as needed.
• Coordinate patient referrals to specialists when required.
• Support local store marketing and community events.

Skills

Outgoing

Empathy

Communication

Sales skills

Education

High School diploma or equivalent

College education preferred

Tools

X-ray certification

Job description

Wang Orthodontics is seeking a Treatment Coordinator to educate new patients about treatment options, work out financial arrangements, and build strong patient relationships. You will present plans, educate on payments, and follow up with prospective patients to secure appointments.

The role may involve assisting with exams and photography as part of patient care, with a focus on keeping schedules full and delivering excellent service.