Orthodontic Treatment Concierge

Smile Doctors LLC

Champaign (IL)

On-site

USD 26,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary + Bonus

Opportunity

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid time off

Job summary

Smile Doctors Orthodontics is seeking a Treatment Coordinator to join our growing team. You will educate new patients about treatment options, discuss financial arrangements, and cultivate strong relationships.

You’ll present orthodontic treatment plans, explain payment options, schedule consultations, and coordinate referrals to specialists when needed. This role requires an outgoing, empathetic communicator who can build rapport with patients and coworkers while promoting a positive,

Qualifications

High School diploma or equivalent required.
College education preferred.

Responsibilities

Present orthodontic treatment plans, educate the patient on the plan and overcome objections.
Understand policy on working with financials to educate patients on payment options.
Work pending reports and follow up with potential patients to schedule treatment.
Preparation for patient exams.
Follow up with patients to set up consultations or begin treatment and keep schedules full.
Coordinate patients referred to specialists for care prior to treatment as necessary.
Assist in local store marketing and community events.