Orthodontic Treatment Coordinator: Patient Financing & Plans

BOND MANAGEMENT PARTNERS LLC; Palo Alto (CA); On-site; USD 44,000 - 48,000; Full time

Job summary

Bond Management Partners LLC in Palo Alto, CA seeks an Orthodontic Treatment Coordinator to act as the financial and insurance benefit expert, maximizing treatment acceptances and following up with patients after visits to answer questions about planned treatment and associated fees.

Responsibilities include educating patients about braces, presenting treatment plans and cost estimates, reviewing insurance benefits, handling calls for new patients and recalls, taking diagnostic x-rays as needed,

Qualifications

• High school diploma or equivalent required.
• Associates degree in Business or equivalent preferred.
• Experience in medical/dental environment with customer service for at least 3 years.
• X-ray certification preferred.
• Bilingual preferred but not required.

Responsibilities

• Educates patients on braces and their appliances.
• Presents treatment plans and cost estimates to obtain high acceptance.
• Reviews patient insurance benefits.
• Handles introductory calls for potential new patients and recalls.
• Counts x-rays as needed and maintains records.
• Maintains HIPAA and office policies; supports front office.

Skills

Interpersonal skills

Customer service

Communication skills

Multitasking

Organizational skills

Computer skills (Word, Excel)

Initiative

Education

High school diploma or equivalent

Associates degree in Business or equivalent

X-ray certification (preferred)

Tools

Word

Excel

Job description

Bond Management Partners LLC in Palo Alto, CA seeks an Orthodontic Treatment Coordinator to act as the financial and insurance benefit expert, maximizing treatment acceptances and following up with patients after visits to answer questions about planned treatment and associated fees.

Responsibilities include educating patients about braces, presenting treatment plans and cost estimates, reviewing insurance benefits, handling calls for new patients and recalls, taking diagnostic x-rays as needed,