Bilingual Treatment Coordinator: Patient Care & Financing

Orthodontic Experts Management LLC; Wisconsin; Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Tuition Assistance

Résumé du poste

Orthodontic Experts Management LLC is seeking a Treatment Coordinator to support patients through their orthodontic journey. You will communicate treatment plans, address questions, and help families understand scheduling and payment options.

The role includes financial consultations, managing payment policies, coordinating with outside financing, and assisting in daily clinic operations, including travel to sister clinics as needed.

Qualifications

• High school diploma or GED required.
• 3 years of customer service experience.
• 2 years of sales experience.
• 1 year of Treatment Coordinating experience.
• Knowledge of medical terms and practices helpful.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).
• Excellent problem solving and de-escalation skills.
• Excellent written and verbal communication skills.
• Bilingual: Spanish fluency.

Responsabilités

• Consult with patients to understand oral health history, concerns, and objectives.
• Explain treatment plans and address patient questions.
• Assist patients in prioritizing treatment and scheduling/payment planning.
• Conduct financial consultations for new and existing patients with new plans.
• Manage payment options and policies for patients.
• Educate patients on dental benefits and Ortho plans.
• Coordinate with outside financing options and inform patients.
• Track accounts receivable and outstanding balances.

Connaissances

Customer service

Bilingual Spanish

Sales

Treatment coordinating

Microsoft Office

Communication

Problem solving

Organization

Formation

High school diploma or GED

Outils

Microsoft Office Suite

Description du poste

Orthodontic Experts Management LLC is seeking a Treatment Coordinator to support patients through their orthodontic journey. You will communicate treatment plans, address questions, and help families understand scheduling and payment options.

The role includes financial consultations, managing payment policies, coordinating with outside financing, and assisting in daily clinic operations, including travel to sister clinics as needed.