Orthodontic Treatment Coordinator: Drive Treatment Acceptance

BOND MANAGEMENT PARTNERS LLC; El Paso (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

BOND MANAGEMENT PARTNERS LLC in Texas seeks an Orthodontic Treatment Coordinator to serve as the financial and insurance benefit expert, guiding patients toward treatment acceptance. You will follow up with patients after visits to answer questions about planned treatments and fees, review insurance benefits, and explain payment policies.

Strong communication, organizational skills, and proficiency with Word/Excel are essential; a high school diploma is required and an associates degree is

Formación

• High school diploma required; associates preferred.
• 3+ years in a professional, medical, or dental setting with customer service.
• X-ray certification preferred.

Responsabilidades

• Educates patients on orthodontic care and cost estimates.
• Reviews and explains patient insurance benefits.
• Performs introductory calls for potential new patients and recalls.
• Takes diagnostic x-rays as needed.
• Maintains accurate patient notes and documents per guidelines.
• Explains and enforces payment policies.
• Solicits referrals and supports KPI-driven tasks.
• Assists Front Office Coordinator and attends meetings.

Conocimientos

Interpersonal skills

Customer service

Written and verbal communication

Organizational skills

Computer skills (Word & Excel)

Initiative & accountability

Bilingual (preferred)

Educación

High school diploma or equivalent

Associates degree in Business or equivalent

Herramientas

Word

Excel

Descripción del empleo

BOND MANAGEMENT PARTNERS LLC in Texas seeks an Orthodontic Treatment Coordinator to serve as the financial and insurance benefit expert, guiding patients toward treatment acceptance. You will follow up with patients after visits to answer questions about planned treatments and fees, review insurance benefits, and explain payment policies.

Strong communication, organizational skills, and proficiency with Word/Excel are essential; a high school diploma is required and an associates degree is