Orthodontic Treatment Coordinator - Boost Smile Journeys

Benevis; Amarillo (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with match

Flexible spending accounts

Paid time off

Company holidays

Job summary

Benevis in Amarillo, TX seeks a friendly Treatment Coordinator to join our orthodontic team. You will schedule appointments, discuss treatment plans with patients and families, and help patients understand insurance and financing options to move treatment forward.

You will work closely with doctors and staff to deliver excellent customer service in a fast-paced clinical environment. Prior orthodontic or dental experience is preferred, with strong communication skills.

Qualifications

• High School diploma or GED is required.
• A minimum of 1 year orthodontic or equivalent experience is required.
• Excellent communication and interpersonal skills.
• Previous sales experience. Comfortable discussing costs and payment plans with patients.
• Responsive to patients (follow-up w patients, answer questions).
• Computer proficiency – comfortable in the Microsoft Office Suite.
• Understand and able to effectively communicate techniques utilized in the Orthodontic field.

Responsibilities

• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Patient Communication and Education: Explain treatment plans and timeline to patients and families in clear, simple terms. Address concerns and answer questions.
• Financial Coordination: Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options. Ensure timely payment collection and manage outstanding balances
• Administrative Duties: Schedule and confirm appointments. Maintain detailed patient records (medical history, treatment in progress). Submit paperwork to insurance
• Technical Assistance: Operate X-ray machines and assist with clinical tasks when required (if certified)
• Solicit referrals from patients post treatment and track satisfaction with work provided
• Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Other duties as assigned.

Skills

Excellent communication

Sales experience

Customer service

Microsoft Office Suite

Orthodontic terminology

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Benevis in Amarillo, TX seeks a friendly Treatment Coordinator to join our orthodontic team. You will schedule appointments, discuss treatment plans with patients and families, and help patients understand insurance and financing options to move treatment forward.

You will work closely with doctors and staff to deliver excellent customer service in a fast-paced clinical environment. Prior orthodontic or dental experience is preferred, with strong communication skills.