Orthodontic Treatment Coordinator — Elevate Smiles & Care

Benevis; Bryan, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Monthly bonuses based on Office  

Comprehensive Benefits Package:Medical

401K with match

Flexible spending accounts

Paid time off

Job summary

Benevis is seeking a Treatment Coordinator to join our orthodontic team. You will schedule appointments, discuss treatment plans with doctors and patients, and help families understand costs and financing options.

This role emphasizes exceptional customer service, coordination with clinical staff, and accuracy in patient records. A high school diploma and at least 1 year of orthodontic or related experience are required; bilingual skills are a plus.

Qualifications

• High School diploma or GED is required.
• A minimum of 1 year orthodontic or equivalent experience is required.

Responsibilities

• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Patient Communication and Education: Explain treatment plans and timeline to patients and families in clear, simple terms. Address concerns and answer questions.
• Financial Coordination: Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options. Ensure timely payment collection and manage outstanding balances
• Administrative Duties: Schedule and confirm appointments. Maintain detailed patient records (medical history, treatment in progress). Submit paperwork to insurance
• Technical Assistance: Operate X-ray machines and assist with clinical tasks when required (if certified)
• Solicit referrals from patients post treatment and track satisfaction with work provided
• Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Sales experience

Patient follow-up

MS Office

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Benevis is seeking a Treatment Coordinator to join our orthodontic team. You will schedule appointments, discuss treatment plans with doctors and patients, and help families understand costs and financing options.

This role emphasizes exceptional customer service, coordination with clinical staff, and accuracy in patient records. A high school diploma and at least 1 year of orthodontic or related experience are required; bilingual skills are a plus.