Orthodontic Treatment Coordinator — Patient Care & Financing

Topaz Dentistry; Bryan, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Monthly bonuses

Comprehensive Benefits Package

Paid time off

Job summary

Benevis is hiring a Treatment Coordinator to join our dental team in coordinating orthodontic care and financing for patients. You will schedule appointments, communicate treatment plans to families, and help patients understand insurance coverage and payment options, delivering exceptional customer service.

Ideal candidates have at least 1 year in orthodontics or related field, strong communication skills, and comfort discussing costs.

Qualifications

• Excellent communication and interpersonal skills.
• Previous sales experience. Comfortable discussing costs and payment plans with patients.
• Responsive to patients (follow-up with patients, answer questions).
• Computer Proficiency – comfortable in the Microsoft Office Suite.
• Understand and able to effectively communicate techniques in the Orthodontic field.

Responsibilities

• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Patient Communication and Education: Explain treatment plans and timeline to patients and families in clear, simple terms.
• Financial Coordination: Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options.
• Administrative Duties: Schedule and confirm appointments. Maintain detailed patient records and submit paperwork to insurance
• Technical Assistance: Operate X-ray machines and assist with clinical tasks when required (if certified)
• Solicit referrals from patients post treatment and track satisfaction with work provided
• Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs

Skills

Communication

Sales experience

Patient responsiveness

MS Office

Orthodontics knowledge

Education

High School diploma or GED

Job description

Benevis is hiring a Treatment Coordinator to join our dental team in coordinating orthodontic care and financing for patients. You will schedule appointments, communicate treatment plans to families, and help patients understand insurance coverage and payment options, delivering exceptional customer service.

Ideal candidates have at least 1 year in orthodontics or related field, strong communication skills, and comfort discussing costs.