Orthodontic Treatment Coordinator - Grow Smiles & Financing

Benevis; Flint Village (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Monthly bonuses

Comprehensive benefits

Job summary

Benevis is seeking a Treatment Coordinator to join our dental team, handling scheduling for orthodontic care, communicating treatment plans with doctors, and guiding patients through costs and insurance while delivering exceptional customer service to families.

The role emphasizes patient education, financing options, and timely administrative support in a dynamic clinical environment with a youthful patient base. Competitive compensation and comprehensive benefits are offered.

Qualifications

• High School diploma or GED is required.
• Minimum of 1 year orthodontic or equivalent experience is required.
• Strong communication and interpersonal skills.
• Ability to discuss costs and payment plans with patients.

Responsibilities

• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
• Patient Communication and Education: Explain treatment plans and timeline to patients and families in clear, simple terms. Address concerns and answer questions.
• Financial Coordination: Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options. Ensure timely payment collection and manage outstanding balances
• Administrative Duties: Schedule and confirm appointments. Maintain detailed patient records (medical history, treatment in progress). Submit paperwork to insurance
• Technical Assistance: Operate X-ray machines and assist with clinical tasks when required (if certified)
• Solicit referrals from patients post treatment and track satisfaction with work provided
• Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
• Other duties as assigned.

Skills

Communication skills

Sales experience

Responsive to patients

Microsoft Office

Orthodontic communication techniques

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Benevis is seeking a Treatment Coordinator to join our dental team, handling scheduling for orthodontic care, communicating treatment plans with doctors, and guiding patients through costs and insurance while delivering exceptional customer service to families.

The role emphasizes patient education, financing options, and timely administrative support in a dynamic clinical environment with a youthful patient base. Competitive compensation and comprehensive benefits are offered.