Orthodontic Treatment Coordinator Assistant (Mon–Fri)

Community Dental Partners; Waco (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and.DIS/

401(k)

Paid Training

Advancement Opportunities

Job summary

Route 32 Pediatric Dentistry & Orthodontics in Waco is seeking a friendly Treatment Coordinator Assistant (TCA) to support the Treatment Coordinator and ensure every patient feels welcomed and informed during their consultation journey.

You'll schedule and confirm appointments, contact referrals, answer questions with excellent service, and help the team with daily operations. Bilingual candidates are preferred and training is provided.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail.
• Able to multitask in a fast-paced environment.
• Dental or orthodontic experience preferred, but training provided.
• Bilingual is a plus.

Responsibilities

• Support the Treatment Coordinator through the consultation process.
• Schedule and confirm patient appointments.
• Contact referral patients and follow up on referrals.
• Answer patient questions with exceptional service.
• Welcome patients and introduce the team.
• Verify paperwork and maintain accurate records.
• Take diagnostic records and prepare treatment documents.
• Assist with same-day consultations and patient education.
• Support front desk and office operations.
• Participate in outreach and marketing events.
• Perform other duties as assigned.

Skills

Communication

Organization

Multitasking

Customer service

Bilingual

Tools

Patient management software

Job description

Route 32 Pediatric Dentistry & Orthodontics in Waco is seeking a friendly Treatment Coordinator Assistant (TCA) to support the Treatment Coordinator and ensure every patient feels welcomed and informed during their consultation journey.

You'll schedule and confirm appointments, contact referrals, answer questions with excellent service, and help the team with daily operations. Bilingual candidates are preferred and training is provided.