Traveling Ortho Treatment Coordinator Assistant

Community Dental Partners; Waco (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and.DIS/

401(k)

Paid Training

Advancement Opportunities

Job summary

Route 32 Pediatric Dentistry & Orthodontics in Waco is seeking a friendly Treatment Coordinator Assistant (TCA) to support the Treatment Coordinator and ensure every patient feels welcomed and informed during their consultation journey.

You'll schedule and confirm appointments, contact referrals, answer questions with excellent service, and help the team with daily operations. Bilingual candidates are preferred and training is provided.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail.
• Able to multitask in a fast-paced environment.
• Dental or orthodontic experience preferred, but training provided.
• Bilingual is a plus.

Responsibilities

• Support the Treatment Coordinator through the consultation process.
• Schedule and confirm patient appointments.
• Contact referral patients and follow up on referrals.
• Answer patient questions with exceptional service.
• Welcome patients and introduce the team.
• Verify paperwork and maintain accurate records.
• Take diagnostic records and prepare treatment documents.
• Assist with same-day consultations and patient education.
• Support front desk and office operations.
• Participate in outreach and marketing events.
• Perform other duties as assigned.

Skills

Communication

Organization

Multitasking

Customer service

Bilingual

Tools

Patient management software

Job description

Treatment Coordinator Assistant (TCA)

Route 32 Pediatric Dentistry & Orthodontics (Waco) (Seaside Dental) & Killeen Children's Dental & Orthodontics (Killeen Pediatric)

Schedule: Monday–Friday

Pay: Starting at $16+ per hour, based on experience

Excellent Learning Environment | Great Team | Growth Opportunity

At Route 32 Pediatric Dentistry & Orthodontics, we're committed to providing exceptional orthodontic and dental care while creating an outstanding patient experience. We're looking for a friendly, organized, and motivated Treatment Coordinator Assistant (TCA) to support our Treatment Coordinator and help ensure every patient feels welcomed, informed, and cared for throughout their consultation journey.

Benefits

• Health, Dental, Vision, Life, and Short-/Long-Term Disability Insurance
• 401(k)
• Paid Training
• Advancement Opportunities

We're Looking For Someone Who Is:

• A positive, dependable team player
• Organized with strong attention to detail
• Friendly with excellent communication skills
• Adaptable in a fast-paced environment
• Customer service focused
• Comfortable working with children, teens, and adults
• Proficient with computers and patient management software
• Bilingual (preferred)

What You'll Do:

• Support the Treatment Coordinator throughout the consultation process.
• Schedule, reschedule, and confirm patient appointments.
• Contact referral patients and follow up on referrals and treatment recommendations.
• Answer patient questions and provide an exceptional customer service experience.
• Welcome patients, provide office tours, and introduce them to the orthodontic team.
• Verify patient paperwork, obtain necessary signatures, and maintain accurate patient records.
• Take diagnostic records, including X-rays, photographs, and digital scans.
• Prepare treatment documents and referral letters.
• Assist with same-day consultations and educate patients about orthodontic services.
• Support the Treatment Coordinator, Office Manager, and Front Desk with daily office operations.
• Participate in community outreach and marketing events as needed.
• Perform other duties as assigned by the Practice Manager.

Qualifications

• Excellent communication and organizational skills
• Strong attention to detail
• Ability to multitask and work independently or as part of a team
• Previous dental or orthodontic experience preferred, but willing to train the right candidate
• Bilingual is a plus

Join a Team That Makes People Smile!

If you're passionate about helping others, enjoy working in a team environment, and want to grow your career while making a difference in patients' lives, we'd love to meet you!

Our Company is an Equal Opportunity and Affactuate Action Employer. Smile Magic/Family Smiles is committed to ensuring equal employment opportunities for all applicants and employees. Employment decisions are based on job-related qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.