Orthodontic Treatment Coordinator Assistant — Growth Path

Community Dental Partners; Killeen (TX); On-site; USD 13,776 - 22,041; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid training

Advancement opportunities

Job summary

Route 32 Pediatric Dentistry & Orthodontics in Waco is hiring a Treatment Coordinator Assistant (TCA) to support the Treatment Coordinator during the consultation journey. You will help schedule appointments, welcome patients, and ensure smooth patient flow throughout visits.

The role requires strong communication, organization, and a customer-service mindset. Dental/orthodontic experience is a plus, and bilingual candidates are preferred.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail.
• Ability to multitask and work independently or as part of a team.
• Previous dental or orthodontic experience preferred, but willing to train the right candidate.
• Bilingual is a plus.

Responsibilities

• Support the Treatment Coordinator throughout the consultation process.
• Schedule, reschedule, and confirm patient appointments.
• Contact referral patients and follow up on referrals and treatment recommendations.
• Answer patient questions and provide an exceptional customer service experience.
• Welcome patients, provide office tours, and introduce them to the orthodontic team.
• Verify patient paperwork, obtain necessary signatures, and maintain accurate patient records.
• Take diagnostic records, including X-rays, photographs, and digital scans.
• Prepare treatment documents and referral letters.
• Assist with same-day consultations and educate patients about orthodontic services.
• Support the Treatment Coordinator, Office Manager, and Front Desk with daily office operations.
• Participate in community outreach and marketing events as needed.
• Perform other duties as assigned by the Practice Manager.

Skills

Communication

Organization

multitask

Bilingual

Tools

Patient management software

Computer proficiency

Job description

Route 32 Pediatric Dentistry & Orthodontics in Waco is hiring a Treatment Coordinator Assistant (TCA) to support the Treatment Coordinator during the consultation journey. You will help schedule appointments, welcome patients, and ensure smooth patient flow throughout visits.

The role requires strong communication, organization, and a customer-service mindset. Dental/orthodontic experience is a plus, and bilingual candidates are preferred.