Orthodontic Treatment Coordinator Assistant — Scheduling

Cdpcareers; Killeen (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and STD/

Job summary

Route 32 Pediatric Dentistry & Orthodontics (Waco) (Seaside Dental) is hiring a Treatment Coordinator Assistant to support the Treatment Coordinator through the consultation journey. You will help schedule and verify appointments, greet patients, collect signatures, and maintain records in a fast-paced family environment.

The role emphasizes excellent customer service, strong communication, and teamwork. Training is provided, and bilingual candidates are preferred as we serve diverse patients.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail.
• Ability to multitask and work independently or as part of a team.
• Previous dental or orthodontic experience preferred, but willing to train the right candidate.
• Bilingual is a plus.

Responsibilities

• Support the Treatment Coordinator throughout the consultation process.
• Schedule, reschedule, and confirm patient appointments.
• Contact referral patients and follow up on referrals and treatment recommendations.
• Answer patient questions and provide an exceptional customer service experience.
• Welcome patients, provide office tours, and introduce them to the orthodontic team.
• Verify patient paperwork, obtain necessary signatures, and maintain accurate patient records.
• Take diagnostic records, including X-rays, photographs, and digital scans.
• Prepare treatment documents and referral letters.
• Assist with same-day consultations and educate patients about orthodontic services.
• Support the Treatment Coordinator, Office Manager, and Front Desk with daily office operations.
• Participate in community outreach and marketing events as needed.
• Perform other duties as assigned by the Practice Manager.

Skills

Communication

Organization

Attention to detail

Multitasking

Team player

Bilingual (preferred)

Job description

Route 32 Pediatric Dentistry & Orthodontics (Waco) (Seaside Dental) is hiring a Treatment Coordinator Assistant to support the Treatment Coordinator through the consultation journey. You will help schedule and verify appointments, greet patients, collect signatures, and maintain records in a fast-paced family environment.

The role emphasizes excellent customer service, strong communication, and teamwork. Training is provided, and bilingual candidates are preferred as we serve diverse patients.