Orthodontic Treatment Coordinator Assistant

Community Dental Partners; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid training

Advancement opportunities

Job summary

Hill Country Pediatric Dentistry & Orthodontics (Bee Caves | YR Dental) & Westlake Pediatric Dentistry & Orthodontics is seeking a friendly Treatment Coordinator Assistant (TCA) to support our team in an engaging pediatric environment. The role focuses on welcoming patients, guiding them through the consultation journey, and coordinating appointments with a patient-centric approach.

Join a team that emphasizes excellent customer service, teamwork, and opportunities for growth.

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail.
• Ability to multitask and work independently or as part of a team.
• Previous dental or orthodontic experience preferred, but willing to train the right candidate.
• Bilingual is a plus.

Responsibilities

• Support the Treatment Coordinator throughout the consultation process.
• Schedule, reschedule, and confirm patient appointments.
• Contact referral patients and follow up on referrals and treatment recommendations.
• Answer patient questions and provide an exceptional customer service experience.
• Welcome patients, provide office tours, and introduce them to the orthodontic team.
• Verify patient paperwork, obtain necessary signatures, and maintain accurate patient records.
• Take diagnostic records, including X-rays, photographs, and digital scans.
• Prepare treatment documents and referral letters.
• Assist with same-day consultations and educate patients about orthodontic services.
• Support the Treatment Coordinator, Office Manager, and Front Desk with daily office operations.
• Participate in community outreach and marketing events as needed.
• Perform other duties as assigned by the Practice Manager.

Skills

Communication

Organization

Multitasking

Dental experience

Bilingual

Tools

Patient management software

Job description

Hill Country Pediatric Dentistry & Orthodontics (Bee Caves | YR Dental) & Westlake Pediatric Dentistry & Orthodontics is seeking a friendly Treatment Coordinator Assistant (TCA) to support our team in an engaging pediatric environment. The role focuses on welcoming patients, guiding them through the consultation journey, and coordinating appointments with a patient-centric approach.

Join a team that emphasizes excellent customer service, teamwork, and opportunities for growth.