Orthodontic Scheduling Coordinator - Patient Experience

Myorthodontist; Washington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

MyOrthodontist in Wake Forest, NC seeks a friendly Scheduling Coordinator to greet patients, answer phones, and determine what support is needed. You will schedule appointments, verify insurance, scan documents, and help with payments.

The role requires strong communication and organization, with a positive, energetic approach. We value reliability and teamwork; bilingual Spanish is a plus, and travel up to 25% may be required.

Qualifications

• Exceptional communication and interpersonal skills with patients and staff.
• Reliability, friendliness and energetic approach when assisting others.
• Spanish language ability is a plus for patient interactions.

Responsibilities

• Greet patients warmly and professionally.
• Answer phones promptly and help patients with questions.
• Determine patient needs and support required.
• Schedule appointments accurately and efficiently.
• Verify insurance eligibility and collect payments as needed.
• Assist with scanning and related front-desk tasks.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

MyOrthodontist in Wake Forest, NC seeks a friendly Scheduling Coordinator to greet patients, answer phones, and determine what support is needed. You will schedule appointments, verify insurance, scan documents, and help with payments.

The role requires strong communication and organization, with a positive, energetic approach. We value reliability and teamwork; bilingual Spanish is a plus, and travel up to 25% may be required.