Scheduling Coordinator

Salt Dental Partners; Washington (NC); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Full-time position

Mon-Fri schedule

On-site at One Location

Job summary

MyOrthodontist in North Carolina is seeking a Scheduling Coordinator with strong communication and organizational skills to greet patients, answer calls, and schedule appointments. The role emphasizes excellent customer service and teamwork within the orthodontic practice.

The candidate should be reliable, friendly, and energetic, with preferred bilingual English/Spanish abilities. This is a full-time, on-site position at one location, with a 25% travel expectation noted as a possibility.

Qualifications

• Exceptional communication and interpersonal abilities to provide superior customer service.
• Welcomes patients warmly, answers phones promptly, and assists with questions.

Responsibilities

• Greet patients in a warm and friendly manner.
• Answer the phone in a timely manner and determine patient needs.
• Schedule appointments accurately and verify insurance eligibility.
• Scan documents and collect payments as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

ARE YOU READY TO MAKE A FRESH START?

Are you an upbeat person that works well with patients and your teammates? Does it give you a smile when helping others improve theirs? Our team does not just change smiles – we improve the lives of families every day. Working with us means being challenged and being proud of what you do. It means being a mentor and a friend. It means being part of a change that starts with each patient. Our compassion and drive make us the best at what we do every day. This is the time to join an amazing group where you will be a part of making smiles happen every day and help us give back to the community through our Foundation and philanthropic projects. If this is YOU, MyOrthodontist would love to meet you!

Position Summary

Scheduling Coordinator's responsibilities include but are not limited to: greeting patients in a warm and friendly manner, answering the phone in a timely manner, having the ability to answer questions, determine what support the patient requires, correctly scheduling appointments, verifying insurance eligibility, scanning, collecting payments, etc.

As the first point of contact for our orthodontic practice, this position requires exceptional communication, interpersonal, and organizational skills to provide superior customer service to our patients and staff. We are looking for someone who is reliable, friendly, and energetic!

BILINGUAL IN SPANISH IS A PLUS!

Salary: Competitive Salary based on Experience

Job Type: Full-time

Schedule: Monday to Friday

Education: High school or equivalent (Required)

Experience: Prior dental office experience(Preferred)

Language: English/Spanish (Preferred)

Willingness To Travel:

• 25% (Preferred)

Work Location:

• One Location

Dental Specialty:

• Orthodontics

Company's website:

• www.myorthodontistnc.com

Benefit Conditions:

• Waiting period may apply
• Only full-time permanent employees eligible

Work Remotely:

• No

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