Orthodontic Patient Concierge & Scheduler

Riccobene Associates Family Dentistry; Cary (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry in Cary West Office is seeking a full-time Ortho Patient Coordinator to help keep the schedule on track, manage new appointments, and support billing data entry with compassionate patient communication.

You will balance daily registers, handle co-payments, greet patients professionally, and coordinate with the Office Manager. Dental front desk experience is a plus, HS diploma required, and reliable attendance a must.

Qualifications

• HS Diploma or higher required.
• Strong communication and customer service skills.
• Ability to multi-task and balance priorities in a fast-paced dental office.
• Reliable presence by 7:45 am; 8:00 am clinic opens.

Responsibilities

• Schedule new appointments and manage daily calendar.
• Enter patient data for billing and records.
• Collect co-payments and balance registers daily.
• Check-in and check-out patients with accuracy and empathy.
• Maintain supplies and coordinate with Office Manager as needed.

Skills

Customer service

Multi-tasking

Communication

Organization

Front desk

Education

HS Diploma

Tools

Eaglesoft

Denticon

Job description

Riccobene Associates Family Dentistry in Cary West Office is seeking a full-time Ortho Patient Coordinator to help keep the schedule on track, manage new appointments, and support billing data entry with compassionate patient communication.

You will balance daily registers, handle co-payments, greet patients professionally, and coordinate with the Office Manager. Dental front desk experience is a plus, HS diploma required, and reliable attendance a must.