Dental Front Desk & Patient Experience Coordinator

Riccobene Associates Family Dentistry; Iowa (LA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations, scheduling, insurance verification, payments, and accurate patient data for billing and reporting. This non‑clinical role focuses on delivering a positive patient experience while supporting office workflow and administrative needs.

This position requires strong communication, multi‑tasking abilities, and a professional front‑desk presence in a fast‑paced environment.

Qualifications

• High school diploma or equivalent.
• Customer service experience.
• Ability to work in a fast-paced environment.
• Strong communication and organizational skills.
• Dental/medical front desk experience preferred.

Responsibilities

• Greet and assist patients professionally.
• Check-in/out and collect co-payments.
• Verify insurance and process payments.
• Schedule patients and manage appointments.
• Balance registers daily and prepare end-of-day reports.
• Monitor emails and voicemails.

Skills

Customer Service

Communication

Multi-tasking

Data entry

Office software

Education

High school diploma

Tools

EHR software

RevenueWell

Microsoft Office

Practice management software

Job description

Riccobene Associates Family Dentistry is seeking a Patient Coordinator to support front‑office operations, scheduling, insurance verification, payments, and accurate patient data for billing and reporting. This non‑clinical role focuses on delivering a positive patient experience while supporting office workflow and administrative needs.

This position requires strong communication, multi‑tasking abilities, and a professional front‑desk presence in a fast‑paced environment.