Orthodontic Front Desk Specialist - Patient Care & Admin

Patuxent Orthodontics; Hollywood (MD); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

401k

Competitive hourly rate

Flexible schedules

Job summary

Patuxent Orthodontics in Hollywood, MD is seeking an Orthodontic Front Desk Administrator for a full-time, Mon-Fri schedule from 8:15 am to 5:00 pm. The role focuses on welcoming patients, scheduling, and managing front office flow in a small team.

The ideal candidate is a people person, detail-oriented, with excellent interpersonal skills to build rapport with patients and parents. Training offered; benefits include 401k, above-average hourly rate, and flexible schedules.

Qualifications

• Experience preferred but willing to train the right person.
• Front desk duties include checking patients in/out, answering phones, and scheduling appointments.
• Familiarity with insurance & third-party financing is a plus.

Responsibilities

• Manage day-to-day front office flow such as checking patients in/out, answering phones, and making appointment.
• Understanding of orthodontic treatment/process such as Phase I/Phase II options.
• Familiarity with insurance & third-party financing.
• Treatment planning and financial presentations to patients.
• Organized and has the ability to follow up on consultations.
• Internal/External Marketing & monitoring referrals.
• Must be results-driven and have a strong performance record.
• Knowledgeable with computers and social media platforms, Cloud9 software experience and plus.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Teamwork

Phone handling

Social media familiarity

Tools

Cloud9 software

Job description

Patuxent Orthodontics in Hollywood, MD is seeking an Orthodontic Front Desk Administrator for a full-time, Mon-Fri schedule from 8:15 am to 5:00 pm. The role focuses on welcoming patients, scheduling, and managing front office flow in a small team.

The ideal candidate is a people person, detail-oriented, with excellent interpersonal skills to build rapport with patients and parents. Training offered; benefits include 401k, above-average hourly rate, and flexible schedules.