Orthodontic Front Desk Scheduler — Patient Experience

Southern Orthodontic Partners; Oak Lawn (AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

PTO

STD/LTD

401(k) with match

Job summary

Southern Orthodontic Partners is seeking an Orthodontic Scheduling Coordinator to join our front-desk team. This full-time role focuses on greeting patients, handling scheduling inquiries, and maintaining a smooth daily schedule in a fast-paced orthodontic setting.

You will also handle patient payments, assist with insurance verification, and facilitate communication among patients, doctors, and the clinical team. Prior orthodontic front-office exposure is preferred.

Qualifications

• 1-2 years of dental or orthodontic front office experience.
• Familiarity with dental software such as Dentrix, Eaglesoft, or Open Dental.
• Experience with insurance verification, patient scheduling, and dental office workflows.

Responsibilities

• Greet and check in orthodontic patients with a friendly, professional attitude.
• Answer incoming calls and assist patients with scheduling and appointment questions.
• Maintain an efficient provider schedule and help reduce gaps in the daily schedule.
• Process patient payments and assist with insurance verification and benefits questions.
• Coordinate communication between patients, doctor, and clinical team.

Skills

Front desk experience

Patient scheduling

Communication

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Southern Orthodontic Partners is seeking an Orthodontic Scheduling Coordinator to join our front-desk team. This full-time role focuses on greeting patients, handling scheduling inquiries, and maintaining a smooth daily schedule in a fast-paced orthodontic setting.

You will also handle patient payments, assist with insurance verification, and facilitate communication among patients, doctors, and the clinical team. Prior orthodontic front-office exposure is preferred.