Orthodontic Front Desk Coordinator | Flexible Schedule

NBC Orthodontics Incorporated; Georgetown (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Training & development

Job summary

NBC Orthodontics Incorporated is seeking an organized Orthodontic Front Desk Coordinator in Georgetown, TX to welcome patients and manage front-office operations. You will handle scheduling, payments, and insurance inquiries to ensure a smooth patient experience.

The role involves coordinating treatment calendars, communicating with clinicians, and maintaining accurate patient records in our practice management software.

Qualifications

• Prior experience in a dental or orthodontic front desk role preferred.
• Familiarity with dental practice management software (Dolphin, Dentrix, or similar).
• Knowledge of dental insurance verification and billing processes.
• Excellent communication and interpersonal skills with a patient-first attitude.
• Strong organizational skills with the ability to multitask in a busy office environment.
• Professional, reliable, and team-oriented demeanor.
• High school diploma or equivalent required.

Responsibilities

• Greet and check in patients, ensuring a warm and professional front office experience.
• Schedule and confirm patient appointments, managing the orthodontic treatment calendar efficiently.
• Answer incoming calls, respond to patient inquiries, and relay messages to clinical staff.
• Collect and process patient payments, co-pays, and treatment plan financial arrangements.
• Verify dental insurance benefits and assist patients with coverage questions.
• Maintain accurate and up-to-date patient records in practice management software.
• Coordinate new patient consultations and follow up on pending treatment starts.

Skills

Customer service

Front desk

Communication

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Dolphin

Dentrix

Job description

NBC Orthodontics Incorporated is seeking an organized Orthodontic Front Desk Coordinator in Georgetown, TX to welcome patients and manage front-office operations. You will handle scheduling, payments, and insurance inquiries to ensure a smooth patient experience.

The role involves coordinating treatment calendars, communicating with clinicians, and maintaining accurate patient records in our practice management software.