Orthodontic Treatment Coordinator

NBC Orthodontics Incorporated; Georgetown (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

NBC Orthodontics Incorporated in Georgetown, TX seeks a compassionate Orthodontic Treatment Coordinator who will guide patients from consultation to case acceptance, ensuring a warm, patient-centered experience.

You will educate families on options, coordinate records, exams and follow-ups, manage insurance and payments, and work closely with orthodontists to ensure a smooth, welcoming patient journey. This role rewards attention to detail, teamwork, and a passion for patient confidence.

Qualifications

• Experience in orthodontics, dentistry, or healthcare coordination preferred.
• Confident and compassionate presentation of treatment plans and financing.
• Familiar with Dolphin or Orthotrac practice management software.
• Knowledge of dental insurance, billing and payment plans.
• Highly organized with attention to detail in a fast-paced environment.

Responsibilities

• Conduct new patient consultations and present customized treatment plans.
• Educate patients on treatment options, timelines and financials.
• Coordinate scheduling for records, exams, and follow-ups.
• Manage patient accounts, insurance verification and financial agreements.
• Maintain accurate patient records in the PM software.
• Collaborate with orthodontists and clinical team for seamless experiences.
• Follow up with prospective patients to support case acceptance.

Skills

Communication skills

Interpersonal skills

Presentation of treatment plans

Organizational skills

Team-oriented attitude

Tools

Dolphin

Orthotrac

Job description

About the Role:

NBC Orthodontics Incorporated is looking for a passionate and people-focused Orthodontic Treatment Coordinator to join their growing team in Georgetown, TX! In this role, you'll be the welcoming face of the practice — guiding patients and families through their orthodontic journey from consultation to case acceptance. If you love connecting with people and making a real difference in their smiles and confidence, this is the opportunity for you.

Responsibilities:

• Conduct new patient consultations and present customized treatment plans with clarity and enthusiasm


• Educate patients and families on orthodontic treatment options, timelines, and financial arrangements


• Coordinate scheduling for records, exams, and follow-up appointments


• Manage patient accounts, insurance verification, and financial agreements


• Maintain accurate patient records and documentation within practice management software


• Collaborate closely with orthodontists and clinical team to ensure seamless patient experiences


• Follow up with prospective patients to support case acceptance and practice growth

Requirements:

• Previous experience in orthodontics, dentistry, or a healthcare treatment coordinator role preferred


• Strong communication and interpersonal skills with a patient-first mindset


• Ability to present treatment plans and financial options confidently and compassionately


• Familiarity with dental/orthodontic practice management software (Dolphin, Orthotrac, or similar)


• Knowledge of dental insurance, billing, and payment plan coordination


• Highly organized with strong attention to detail and ability to multitask in a fast-paced environment


• Positive, professional, and team-oriented attitude

About Us:

NBC Orthodontics Incorporated is a trusted orthodontic practice proudly serving the Georgetown, TX community with a commitment to creating beautiful, healthy smiles for patients of all ages. Our patients love us for our personalized care, state-of-the-art treatments, and warm, welcoming environment. Our team members thrive here because we foster a supportive, collaborative culture where every person plays a vital role in changing lives — one smile at a time.