Ortho Surgical Care Coordinator - Scheduling & Admin

Nemours; Wilmington (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Nemours Children's Health in Wilmington, NC seeks an administrative and patient care coordination specialist for the Orthopaedic Surgery department. You will coordinate surgical scheduling, pre-operative appointments, and communications with physicians, patients, and families to ensure smooth clinic flow.

The role requires strong organizational skills, proficiency in MS Office, and excellent verbal and written communication.

Qualifications

• Must have strong prioritization and communication skills.
• Ability to handle problems calmly and independently.
• Detail oriented with excellent interpersonal skills.

Responsibilities

• Coordinate scheduling of patient care activities including surgical procedures and admissions.
• Communicate with physicians, clinics, and patients to coordinate pre-operative and other services.
• Prepare letters and correspondence related to surgery, equipment, school, therapy, home care, etc.
• Manage physician calendar and clinic schedules, monitor for overbooks and obstacles to flow.
• Obtain insurance authorizations for MRI, CT scans, ultrasound, etc.
• Provide back-up scheduling support and travel reimbursements as needed.

Skills

Prioritization

Customer service

Verbal & written communication

Problem solving

Education

High school diploma

Tools

MS Office

Excel

Word

Job description

Nemours Children's Health in Wilmington, NC seeks an administrative and patient care coordination specialist for the Orthopaedic Surgery department. You will coordinate surgical scheduling, pre-operative appointments, and communications with physicians, patients, and families to ensure smooth clinic flow.

The role requires strong organizational skills, proficiency in MS Office, and excellent verbal and written communication.