Orthopedic Surgery Practice Coordinator: Patient Care & Scheduling

Nemours in; Wilmington (DE); On-site; USD 40,000 - 60,000; Full time

Job summary

Nemours Children's Health is seeking a Surgical Practice Coordinator in the Finance capacity to provide administrative support for surgeons and Advanced Practice Providers in Orthopaedic Surgery. The role emphasizes patient care coordination and strong customer service to enhance satisfaction.

The position requires prioritizing tasks, calm problem solving, and independent learning, with collaborative teamwork and precise communication across departments. Proficiency in MS Office is essential.

Qualifications

• High school diploma required.
• MS Office, Excel and Word proficiency required.

Responsibilities

• Coordinate scheduling of patient care activities and pre-operative appointments.
• Answer physician and Ortho lines; triage to APN/Physician Assistant.
• Prepare letters of medical necessity and surgical correspondence.
• Manage physician calendar and schedule administrative meetings.
• Coordinate physician clinics and track patient flow to avoid overbooks.
• Submit time away requests and maintain payroll.
• Coordinate tutorials and meetings.
• Arrange physician travel and prepare travel reimbursement forms.
• Process physician licensure and society dues.
• Update CVs and CME credits.
• Obtain insurance authorizations for MRI/CT/ultrasound.
• Provide back-up scheduling coverage.

Skills

Prioritization

Decision making

Calm under pressure

Independent learning

Attention to detail

Communication

Collaboration

Education

High school diploma

Tools

MS Office

Excel

Word

Job description

Nemours Children's Health is seeking a Surgical Practice Coordinator in the Finance capacity to provide administrative support for surgeons and Advanced Practice Providers in Orthopaedic Surgery. The role emphasizes patient care coordination and strong customer service to enhance satisfaction.

The position requires prioritizing tasks, calm problem solving, and independent learning, with collaborative teamwork and precise communication across departments. Proficiency in MS Office is essential.