Ortho/Spine Scheduling & Referrals Coordinator

Trinity Health; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Trinity Health in Livonia, Michigan is seeking a healthcare Administrative Specialist to obtain insurance authorizations, coordinate referrals, and manage referrals data entry. You will support the practice care team and ensure timely communications with patients and providers.

This role requires a high school diploma, comfort with practice management software (EPIC or similar), and the ability to multitask under pressure while maintaining confidentiality.

Qualifications

• High School diploma or equivalent; healthcare/office experience helpful.
• Knowledge of practice management software and medical documents.
• Ability to multitask, work independently and under pressure.
• Excellent attention to detail and confidentiality.

Responsibilities

• Obtain insurance authorization from patient’s insurer by phone, fax, or online.
• Coordinate patient referrals to specialists as requested by providers.
• Enter and maintain accurate data entry of referrals into the database.
• Verify that all required documentation is provided for the referral.
• Provide patients with appointment information and updates.
• Adhere to HIPAA, OSHA and departmental policies.

Skills

Practice management software

Independent and team worker

General office equipment

Medical documents identification

Multitask under pressure

Confidential information handling

Detail oriented

Education

High School diploma or equivalent

Tools

EPIC (or similar EMR)

Job description

Trinity Health in Livonia, Michigan is seeking a healthcare Administrative Specialist to obtain insurance authorizations, coordinate referrals, and manage referrals data entry. You will support the practice care team and ensure timely communications with patients and providers.

This role requires a high school diploma, comfort with practice management software (EPIC or similar), and the ability to multitask under pressure while maintaining confidentiality.