Ortho-Pedo Patient Experience Specialist

Great Expressions Dental Centers; Snellville (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Great Expressions Dental Centers in Snellville, GA is seeking an Ortho-Pedo Patient Coordinator to be the first point of contact for patients. You will greet visitors, manage appointments, and maintain accurate patient records in the practice management system.

You will collect payments and insurance information, coordinate with hygienists and dentists, remind patients of upcoming visits, and ensure a welcoming, confidential environment that supports smooth scheduling and outstanding patient

Qualifications

• 2-3 years of proven experience as a receptionist or in a customer service role, in a dental office.
• 1-2 years of experience with Orthodontics or Pedodontics preferred.
• High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.

Responsibilities

• Provide a warm and friendly welcome to patients as they arrive at the dental practice.
• Schedule appointments for patients, considering their preferences and the availability of dental staff.
• Maintain patient records in the dental practice management system and ensure confidentiality.

Skills

Customer service

Scheduling

Reception

Dental office experience

Education

High school diploma

Tools

Dental practice management software

Job description

Great Expressions Dental Centers in Snellville, GA is seeking an Ortho-Pedo Patient Coordinator to be the first point of contact for patients. You will greet visitors, manage appointments, and maintain accurate patient records in the practice management system.

You will collect payments and insurance information, coordinate with hygienists and dentists, remind patients of upcoming visits, and ensure a welcoming, confidential environment that supports smooth scheduling and outstanding patient