Oral Surgery Patient Concierge & Scheduler

Great Expressions; Stockbridge (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Great Expressions in Stockbridge, GA is seeking a Patient Coordinator to be the first point of contact for patients visiting or calling the dental office.

You will greet patients, schedule appointments, manage records, and handle administrative tasks to ensure a smooth operation and a positive patient experience.

This role emphasizes excellent customer service, accurate data entry, and collaboration with dental staff to support efficient patient flow.

Qualifications

• 2–3 years of proven experience as a receptionist or in a customer service role in a dental office.
• 1–2 years of Oral Surgery experience.
• High school diploma or equivalent; healthcare education is a plus.

Responsibilities

• Greet patients and manage a welcoming reception area.
• Schedule and confirm appointments, coordinating with dental staff.
• Collect and update patient information and medical history.
• Maintain patient records in the dental practice management system.
• Handle insurance information, co-pays, and billing inquiries.
• Respond to patient questions via phone, email, or in person.

Skills

Customer service

Appointment scheduling

Communication

Dental office experience

Education

High school diploma

Healthcare administration certificate

Tools

Practice management system

Job description

Great Expressions in Stockbridge, GA is seeking a Patient Coordinator to be the first point of contact for patients visiting or calling the dental office.

You will greet patients, schedule appointments, manage records, and handle administrative tasks to ensure a smooth operation and a positive patient experience.

This role emphasizes excellent customer service, accurate data entry, and collaboration with dental staff to support efficient patient flow.