Orthodontic Patient Experience Coordinator

FI Group LLC; Town of Wausau (WI); On-site; USD 32,000 - 52,000; Full time

Job summary

First Impressions Pediatric Dentistry & Orthodontics is seeking an Orthodontic Patient Coordinator to support the orthodontist and team by maintaining daily operations and discussing care options with families. You will help with financial management and insurance interpretation while ensuring a welcoming, efficient patient flow.

The role emphasizes service, accuracy, and collaborative teamwork across multiple locations; training is provided to empower a capable, organized professional who can

Qualifications

• High school diploma required.
• Experience as an orthodontic assistant beneficial.
• Ability to act calmly and effectively in stressful situations.
• Ability to establish effective working relationships with patients, parents, team members and doctors.
• Knowledge of insurance benefits.
• Excellent organizational and interpersonal communication skills.
• Ability to read, analyze and interpret financial reports and quality indicators.
• Proficiency with Microsoft Word and Excel; experience with Dolphin and Dolphin Imaging strongly desired.

Skills

Calm under pressure

Interpersonal communication

Financial report interpretation

Insurance knowledge

Team collaboration

Education

High school diploma

Tools

Microsoft Word

Excel

Dolphin

Dolphin Imaging

Job description

First Impressions Pediatric Dentistry & Orthodontics is seeking an Orthodontic Patient Coordinator to support the orthodontist and team by maintaining daily operations and discussing care options with families. You will help with financial management and insurance interpretation while ensuring a welcoming, efficient patient flow.

The role emphasizes service, accuracy, and collaborative teamwork across multiple locations; training is provided to empower a capable, organized professional who can