Ortho Office Supervisor — Front Desk Lead

Virtua; Delran Township (NJ); Presencial; USD 37 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) / 403(b) plan

Paid time off

Paid sick leave

Short-term disability

Long-term disability

Life insurance

Tuition assistance

Employee assistance program

Resumo da oferta

Virtua Health is seeking an experienced Administrative Supervisor to oversee day-to-day office operations and staff in a fast-paced medical environment. You will serve as the main point of contact for requests, prepare reports, and help ensure patient and employee satisfaction by addressing issues promptly.

You'll hire and train front desk staff, manage schedules, and support special projects while maintaining STAR standards and coordinating with multiple departments to deliver an outstanding

Qualificações

• 3 - 5 yrs. secretarial or administrative experience required; Supervisory experience preferred.
• Computer user proficiency (Excel-Word-Power Point - Outlook - Internet).
• Excellent Communication skills (verbal-written-listening) to interact with employees at all levels and external clientele.
• Advanced organizational skills - ability to work pro-actively with changing priorities.
• Working knowledge of organization policies and procedures or ability to quickly learn and operate within those parameters.

Responsabilidades

• Responsible for managing, hiring and retention of office staff, including training, coaching and development and ensuring that all staff members are performing to procedure and STAR standards.
• Coordinates and monitor work flow; organizing office operations and procedures; preparing payroll; correspondence; reviewing and submitting supply requisitions; troubleshoot problems and resolve issues; coordinate department events and administratively support special projects.
• Reviews Patient Satisfaction results and supports all departments by taking appropriate action to improve results; participate in leadership rounding and act as a liaison between office personnel, Virtua and external parties to ensure an outstanding patient experience; manage and involve teams in employee engagement initiatives.
• Organize and schedule meetings and appointments; manage schedules, calendars and appointments; handle customer inquiries and complaints; manage internal staff relations; maintain a safe and secure working environment by daily rounding.

Conhecimentos

Communication

Organizational skills

Supervisory experience

Proactive work style

Attention to detail

Formação académica

High School diploma

Associate degree preferred

Ferramentas

Excel

Word

PowerPoint

Outlook

Internet

Descrição da oferta de emprego

Virtua Health is seeking an experienced Administrative Supervisor to oversee day-to-day office operations and staff in a fast-paced medical environment. You will serve as the main point of contact for requests, prepare reports, and help ensure patient and employee satisfaction by addressing issues promptly.

You'll hire and train front desk staff, manage schedules, and support special projects while maintaining STAR standards and coordinating with multiple departments to deliver an outstanding