Healthcare Office Supervisor - Patient Experience Lead

Virtua Medical Group, PA; Westampton Township (NJ); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) retirement plan

Paid time off

Job summary

Virtua Health is seeking a Professional Orthopedics office supervisor to oversee daily operations and staff across multiple locations in New Jersey. You will ensure patient satisfaction, coordinate front desk activities, and drive process improvements.

Responsibilities include hiring, training, and coaching administrative staff, preparing reports, and aligning workflows with STAR standards. A strong communicator with solid MS Office skills will thrive in this hands-on leadership role.

Qualifications

• 3–5 yrs. administrative experience required; supervisory experience preferred.
• Strong communication and organizational skills.
• Proficient with MS Office and scheduling systems.
• Ability to train and mentor staff.

Responsibilities

• Oversee day-to-day office operations and staff.
• Hire, train, coach, and evaluate front desk personnel.
• Prepare reports and maintain patient satisfaction standards.
• Coordinate meetings and manage calendars.
• Ensure compliance with procedures and STAR standards.

Skills

Communication

Leadership

Administrative support

Payroll

Scheduling

Education

High School diploma

Associate degree preferred

Tools

Excel

Word

PowerPoint

Outlook

Internet

Job description

Virtua Health is seeking a Professional Orthopedics office supervisor to oversee daily operations and staff across multiple locations in New Jersey. You will ensure patient satisfaction, coordinate front desk activities, and drive process improvements.

Responsibilities include hiring, training, and coaching administrative staff, preparing reports, and aligning workflows with STAR standards. A strong communicator with solid MS Office skills will thrive in this hands-on leadership role.