Healthcare Office Operations Lead

Virtua Health; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Virtua Health seeks an experienced Office Administrator for Professional Orthopedics to oversee day-to-day office operations and staff, ensuring smooth patient flow and high satisfaction. You will hire, train, and lead front desk personnel, and coordinate payroll, scheduling, and reporting from multiple locations.

Responsibilities include supervising scheduling, addressing inquiries and complaints, and acting as a liaison between office staff, Virtua, and external partners to deliver outstanding

Qualifications

• Experience leading an office team.
• Ability to train and mentor onboarding staff.
• Strong communication with patients and colleagues.
• Proven ability to manage front desk operations.
• Experience with payroll and administrative tasks.

Responsibilities

• Oversee day-to-day office operations and staff performance.
• Coordinate and monitor workflow and scheduling.
• Prepare reports and presentations for leadership.
• Maintain patient and employee satisfaction by addressing issues.
• Organize meetings, training, and events for office staff.
• Serve as liaison between office personnel, Virtua, and external parties.

Skills

Staff Leadership

Training & Coaching

Scheduling

Customer Service

Problem Solving

Job description

Virtua Health seeks an experienced Office Administrator for Professional Orthopedics to oversee day-to-day office operations and staff, ensuring smooth patient flow and high satisfaction. You will hire, train, and lead front desk personnel, and coordinate payroll, scheduling, and reporting from multiple locations.

Responsibilities include supervising scheduling, addressing inquiries and complaints, and acting as a liaison between office staff, Virtua, and external partners to deliver outstanding