Orlando Inbound BDR — CRM & Lead Qualification Pro

The Hatch Group, Inc.; Orlando (FL); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

401k with 4% match

Job summary

The Hatch Group, Inc. is seeking a Business Development Representative to be the first point of contact in the sales pipeline. This full-time role is based in Orlando and focuses on qualifying inbound leads, maintaining CRM data, and routing opportunities to the appropriate sales representatives.

You will collaborate with Call Center, Marketing, and Sales teams, and help grow our business while upholding Hatch’s family-owned culture and values.

Qualifications

• Bachelor’s degree preferred; equivalent work experience will be considered.
• 2–5 years of experience in business development, inside sales, customer service, sales support, or lead management.
• Experience working with CRM platforms, preferably HubSpot.
• Strong administrative and organizational skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
• Professional telephone etiquette and customer service skills.
• Self-motivated with the ability to work independently and collaboratively.

Responsibilities

• Qualify inbound inquiries and manage CRM data to ensure accuracy and completeness.
• Collaborate daily with Call Center, Marketing, and Sales teams to ensure seamless customer experience.
• Assign qualified opportunities to the appropriate outside sales representative based on geography, service line, or routing procedures.
• Maintain confidentiality of customer and company information.
• Assist in tracking lead conversion metrics and identify trends to improve response time and sales effectiveness.

Skills

Lead qualification

Sales experience

CRM (HubSpot)

Communication

Organization

Attention to detail

Phone etiquette

Independence

Education

Bachelor’s degree preferred; equivalent experience

Tools

HubSpot CRM

Microsoft Office

Job description

The Hatch Group, Inc. is seeking a Business Development Representative to be the first point of contact in the sales pipeline. This full-time role is based in Orlando and focuses on qualifying inbound leads, maintaining CRM data, and routing opportunities to the appropriate sales representatives.

You will collaborate with Call Center, Marketing, and Sales teams, and help grow our business while upholding Hatch’s family-owned culture and values.