Orlando Help Desk Technician - Government IT Support (Temp)

Kelly Services

Orlando (FL)

On-site

USD 30,000 - 34,000

Full time

5 days ago

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Job summary

Kelly Services in Orlando is seeking a Help Desk Technician to support a local government IT environment. This onsite, temporary role pays $22/hour for a 1st shift, with assignment through November 20, 2026.

You will monitor and resolve end-user issues, manage tickets, maintain AD and cloud email, and assist with printer and hardware repairs. The position emphasizes teamwork with IS staff and vendors in a dynamic office setting.

Qualifications

High School Diploma or equivalent.
At least two years of experience installing, configuring, testing, and deploying software and computer equipment.
At least two years of experience with computer hardware.

Responsibilities

Monitor and assign tickets in the Help Desk system.
Update SOE Dashboard information regularly.
Provide Help Desk support to resolve hardware and software issues for end-users.
Develop and document Help Desk and desktop procedures.
Assist in the maintenance of cloud-based email solutions and Active Directory.
Perform repairs and backups of desktop computers.
Collaborate with IS staff, vendors and all employees to resolve issues.
Create and maintain third-party software training manuals.
Perform printer maintenance and repair.
Support Systems Security Manager on special projects.