Entry IT Helpdesk Technician (Hybrid – Orlando)
Paycom - ATS
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Benefits offered by this job
Job summary
TLC Engineering Solutions in Orlando, FL is seeking an entry-level Help Desk Technician to configure and troubleshoot workstations, laptops, tablets, and peripherals while supporting staff through the IT ticket system.
The role emphasizes clear communication, friendly service, and timely ticket resolution; 1 year IT experience and Windows OS knowledge are required, with CompTIA A+ or MCSA preferred.
Qualifications
- 1 year of IT experience.
- Comprehensive knowledge of workstation hardware and Windows OS.
- Friendly/approachable communication to solve problems.
Responsibilities
- Configure and troubleshoot workstations, laptops, tablets, and monitors.
- Maintain the IT ticket system and respond to staff tickets.
- Close tickets after successful resolution.
Skills
Education
Job description
TLC Engineering Solutions in Orlando, FL is seeking an entry-level Help Desk Technician to configure and troubleshoot workstations, laptops, tablets, and peripherals while supporting staff through the IT ticket system.
The role emphasizes clear communication, friendly service, and timely ticket resolution; 1 year IT experience and Windows OS knowledge are required, with CompTIA A+ or MCSA preferred.
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