Orlando Events Manager: Client Experience & Ops

Jobtailor; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in Orlando is seeking an experienced Event Manager to deliver exceptional events and manage multiple client programs. You will collaborate with Sales and Creative teams to coordinate venue, production, vendors, transportation, and staff, while maintaining budgets and ensuring contracts are negotiated effectively.

The role requires 2–5 years of event management experience, strong organization, and the ability to travel as needed.

Qualifications

• 2–5 years of experience managing multiple clients and programs.
• Demonstrated success in planning and executing events.
• Self-motivated, customer-focused, and team-oriented.
• Strong organization and time management skills.
• Residency within the Orlando market, or willingness to relocate.
• Ability to travel for site visits and peak demand periods.
• Legal authorization to work in the U.S. without sponsorship.

Responsibilities

• Deliver exceptional events that create memorable client experiences.
• Collaborate with Sales and Creative Teams.
• Drive operational excellence across client service, venue management, production coordination, vendor management, transportation coordination, contract negotiation, and event staff management.
• Provide operational solutions and identify improvements and efficiencies.
• Manage all vendors required for programs.
• Own Statements of Work, additional deposit requests, and final invoicing.
• Manage and prepare event staff before and during events.
• Upsell services that improve the client experience.
• Own event budgets and pursue gross profit goals.
• Coordinate with hotel conference service managers and onsite staff.
• Maintain Salesforce data for ASOs and vendor information.
• Work with procurement to confirm vendors are vetted and approved.
• Ensure KPIs and key results are measured and met.

Skills

Event Management

Vendor Management

Budget Ownership

Salesforce Data Management

Client Experience Enhancement

Tools

Salesforce

Job description

Jobtailor in Orlando is seeking an experienced Event Manager to deliver exceptional events and manage multiple client programs. You will collaborate with Sales and Creative teams to coordinate venue, production, vendors, transportation, and staff, while maintaining budgets and ensuring contracts are negotiated effectively.

The role requires 2–5 years of event management experience, strong organization, and the ability to travel as needed.