Experiential Events & Client Services Manager

Dr. Phillips Center for the Performing Arts; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An esteemed performing arts center in Orlando is seeking a Talent Acquisition Manager to oversee event services for various non-ticketed events. This role demands excellent communication skills, a passion for hospitality, and the ability to build strong client relationships. The ideal candidate will have 3–5 years of event management experience, proficiency in office software, and a knack for creative problem-solving. Join a dynamic team dedicated to providing unforgettable experiences for clients and guests.

Qualifications

• Minimum 3–5 years of event management experience.
• CMP certification strongly preferred.
• Proficient in office systems and able to complete moderately complex mathematical functions.
• Outstanding interpersonal and customer service skills.

Responsibilities

• Manage and execute non-ticketed events and build strong client relationships.
• Develop accurate service and equipment estimates aligned with client budgets.
• Provide first-class client experiences and ensure timely communication.
• Oversee planning and distribution of all event information.
• Coordinate closely with external vendors for seamless event execution.

Skills

Event management

Client relations

Communication skills

Problem-solving skills

Time management

Education

Associate’s or Bachelor’s degree in Events, Hospitality, Business Administration

Tools

Excel

Word

PowerPoint

Outlook

Momentus Elite

Tripleseat

Social Tables

Job description

An esteemed performing arts center in Orlando is seeking a Talent Acquisition Manager to oversee event services for various non-ticketed events. This role demands excellent communication skills, a passion for hospitality, and the ability to build strong client relationships. The ideal candidate will have 3–5 years of event management experience, proficiency in office software, and a knack for creative problem-solving. Join a dynamic team dedicated to providing unforgettable experiences for clients and guests.