Orlando Coffee Equipment Field Technician – Service Leader

The J.M. Smucker Company; Orlando (FL); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

The J.M. Smucker Company is seeking a Field Service Technician to service and maintain coffee equipment in the Orlando, FL area. You will drive a company van, install and repair brewers, and ensure excellent customer service for health care facilities, hotels, and other customers.

Requirements include a high school diploma, a valid driver's license, and the ability to lift up to 75 pounds. Travel within Florida and on-call shifts are part of the role.

Qualifications

• High School Diploma or equivalent.
• Residence within 30-40 miles of Orlando, Florida.
• Strong customer service skills.
• Basic computer skills, including Microsoft Office.
• Valid driver's license and clean driving record.
• Ability to lift up to 75 pounds and travel for maintenance.
• On-call duties required monthly on a rotating schedule.
• Willingness to travel within Florida as needed.

Responsabilités

• Lead the equipment service business for our customers in Orlando, FL area.
• Learn coffee brewers and equipment from training teams.
• Provide best-in-class customer service to maximize satisfaction.
• Perform service, maintenance, installs, and emergency service requests.
• Manage equipment inventories and parts ordering.
• Document procedures and customer information accurately.
• Operate a company vehicle with stocked equipment.

Connaissances

Customer service

Driving

Microsoft Office

Physical stamina

Teamwork

Formation

High School Diploma

Outils

Microsoft Office

Description du poste

The J.M. Smucker Company is seeking a Field Service Technician to service and maintain coffee equipment in the Orlando, FL area. You will drive a company van, install and repair brewers, and ensure excellent customer service for health care facilities, hotels, and other customers.

Requirements include a high school diploma, a valid driver's license, and the ability to lift up to 75 pounds. Travel within Florida and on-call shifts are part of the role.