Organizational Change & Capability Consultant II

Baylor Scott & White Health; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health is seeking an OD Consultant to lead redesigned journeys, digital tools, and new workflows across the enterprise. You will partner with leaders and cross-functional teams to ensure successful implementation and adoption, strengthening organizational capabilities.

You will collaborate with Analytics, PMO, and Lean teams to support performance improvement and governance, while applying standardized change-management practices and risk mitigation strategies across the

Qualifications

• Master's degree preferred in Industrial Organizational Psychology, Business Administration, Human Resources Management, Training and Performance Improvement, Organizational Development, among others.
• Exceptional interpersonal, communication, and relationship-building skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrated analytical and data interpretation skills, with the ability to translate assessments, metrics, and findings into clear, actionable recommendations.

Responsibilities

• Engages designated teams to build the capabilities, systems, and processes required to achieve sustainable business results.
• Identifies people-related risks, resistance points, performance gaps, and opportunities for continuous improvement.
• Conducts business readiness and organizational impact assessments; evaluates results and develops action plans to prepare stakeholders for upcoming changes.
• Partners with strategic partners and cross-functional teams to assess organizational impacts, identify root causes and priority areas, evaluate transformation risks, and define appropriate risk-mitigation strategies.
• Supports process design and future-state planning to align business processes, systems, culture, and capabilities with the organization’s strategic vision.
• Consults with strategic partners to determine the scope, scale, and level of organizational change required to achieve the desired future state.
• Coaches and advises stakeholders throughout implementation to support successful adoption, reinforce new behaviors, and sustain business outcomes.
• Provides change-management consultation and support for merger and acquisition activities.
• Develops capability-building plans for assigned process areas, including standardized processes, tools, education, training, communications, branding, and awareness initiatives.
• Collaborates with cross-functional disciplines and teams—including Analytics, PMO, and Lean—to support performance improvement and organizational effectiveness.
• Establishes and applies change-management tools, methodologies, templates, and measurement practices.
• Coordinates and aligns organizational, cultural, and operational change efforts across the enterprise.
• Ensures change activities, decisions, risks, impacts, stakeholder engagement, communications, training, and outcomes are properly documented and maintained.
• Follows all established internal change-management processes, governance requirements, approval protocols, and documentation standards to support consistency, transparency, accountability, and audit readiness.

Skills

Interpersonal skills

Communication

Relationship-building

Analytical skills

Education

Master's degree preferred

Job description

Baylor Scott & White Health is seeking an OD Consultant to lead redesigned journeys, digital tools, and new workflows across the enterprise. You will partner with leaders and cross-functional teams to ensure successful implementation and adoption, strengthening organizational capabilities.

You will collaborate with Analytics, PMO, and Lean teams to support performance improvement and governance, while applying standardized change-management practices and risk mitigation strategies across the